Last modified: 29 November, 2018
At AOC Aliancys, we understand your concerns about privacy. This notice describes the use of protected information and how the information may be used in the course of providing products and services.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to request information or obtain other services through the Site.
Who Is Responsible For Your Personal Information?
AOC Aliancys is responsible for the personal information you provide through the Site.
If you are a user in in the European Union (the “EU”) or European Economic Area (“EEA”), AOC Aliancys will be the controller of the personal information we collect for purposes of the EU General Data Protection Regulation, 2016/679 (the “GDPR”).
What Information Do We Collect and Why?
We may collect and process the following information from you for the following purposes:
|Category||Types of Data and Purpose|
|Personal Information||We collect information you share through the Site, including the following personal information: name, postal address, email address, phone number, user id, and password. As a general rule, we use personal information only for the purpose for which you have divulged the data to us, such as to answer your inquiries, provide you with the information you have requested from us, or to grant you access to password protected portions of the Site.|
|Non-Personal Information||When you visit our Site, we automatically collect information from your browser or your mobile device, such as: Internet Protocol (IP) address and/or unique device identifier; the originating name of the domain from which you access the Internet; the date and time you access the Site; the pages of the Site you visit; the Internet address of the website from which you linked directly to our Site; and the type of device and browser you use to access the Site.
We collect this information in order to operate and provide the Site and our services. This information is used to protect our Site and services, and to help us improve the Site by tabulating the number of visitors to the Site in terms of new users, origin of referrers, popularity of pages, amount of use, and types of errors, and to make the Site more useful to you. We analyze this data for certain trends in statistics, such as which parts of the Site users are visiting and how long they spend there.
We use our web servers, cookies, Google Analytics, and other analytics technologies to collect and process this information. The information automatically collected is statistical data and does not include personal information, and we do not maintain it or associate it with personal information we collect in other ways or receive from third parties. You may learn more about how Google uses the information it collects by visiting the following site “How Google uses data when you use our partners’ sites or
apps” (located at https://www.google.com/policies/privacy/partners/).
|Location Information||When you use our Site, we collect information about your location when using our Site and services for internal analytics purposes and to protect our Site and services. Location information that we collect includes your Internet Protocol (IP) address, domain name, and other similar Internet-related location information.|
|Support / Inquiries||If you contact us for support or ask us questions, we will collect your name, email address, and other information needed to respond to your request for support or answer your question, including copies of your correspondence.|
|Sensitive Personal Information||We do not collect the following sensitive personal information through the Site: racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health information, financial information, or data concerning your sex life or sexual orientation. If it is necessary for us to collect this sensitive personal information, we will only collect it through another means and with your express consent or as otherwise permitted by applicable law.|
How Will We Use Your Information?
In addition to the uses described above, AOC Aliancys may use your information in the following ways:
- To manage our relationship with you, including administering your account(s) and processing orders;
- To present and improve Site content and functionality;
- To determine user interests, needs and preferences;
- To provide notice of changes to our Site or the products and services we offer or provide through it;
- To manage and maintain the security of our Site and services;
- To market our products and services to you. We will only provide you with marketing related information after you have, where legally required to do so, opted in to receive those communications and we have provided you with the opportunity to opt-out of such communications at any time. AOC Aliancys does not sell, rent or lease your personal information to third parties.
- To comply with our legal and compliance obligations, including maintaining records, performing compliance audits, etc.;
- For insurance purposes;
- To exercise and defend our legal rights, or to comply with court orders;
- In any other way we may describe when you provide the information; and
- For any other purpose to which you have consented.
- Because it is necessary for us to do so to provide the information or perform the services you have requested, to comply with your instructions, or other contractual obligations between you and AOC Aliancys;
- To comply with our legal obligations as well as to keep records of our compliance processes;
- Because our legitimate interests makes the processing necessary, provided those interests are not overridden by your interests or fundamental rights and freedoms;
- Because it is necessary to protect your vital interests;
- Because it is necessary in the public interest; or
- Because you have expressly given us your consent to process your personal information in a particular manner.
We do not use your personal information for making any automated decisions affecting or creating profiles other than as described above.
Disclosure of Your Personal Information
We may share your personal information in the following contexts:
|Personal Information||We disclose such information to our affiliates, subsidiaries, and divisions, and their respective officers, directors, employees, accountants, attorneys, agents, and/or business partners.|
|Non-Personal Information||We disclose such information to our affiliates, subsidiaries, and divisions, and their respective officers, directors, employees, accountants, attorneys, agents, and/or business partners.|
|Automated Information||We disclose such information to our affiliates, subsidiaries, and divisions, and their respective officers, directors, employees, accountants, attorneys, agents, and/or business partners.
|Email Interconnectivity||We disclose such information to our affiliates, subsidiaries, and divisions, and their respective officers, directors, employees, accountants, attorneys, agents, and/or business partners.|
|Support / Inquiries|
|Sensitive Personal Information
|Legal / Safety / Fraud
||We provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. We will disclose your information in order to protect or defend the legal rights or property of AOC Aliancys and its affiliated companies and their employees and agents, to protect the safety and security of users, and to protect against fraud.
|Sale of Assets / Bankruptcy
||If AOC Aliancys sells, transfers, or otherwise shares some or all of its assets in connection with a merger, reorganization, or sale of assets, or in the event of bankruptcy, your personal information will be one of the assets sold, transferred, or shared.|
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Disclosure of Your Information for Third-Party Advertising. AOC Aliancys does not share your personal information with unaffiliated third parties for promotional purposes or any other purpose.
- Google Analytics Opt-out Option. If you do not want your information collected with Google Analytics, you can install the Google Analytics opt-out browser add-on. To opt-out of Google Analytics, visit the Google Analytics opt-out page (located at https://tools.google.com/dlpage/gaoptout) and install the add-on for your browser. For more details, visit the “Google Analytics opt-out browser add-on” page (located at https://support.google.com/analytics/answer/181881?hl=en).
How Long Do We Store Your Personal Information?
AOC Aliancys will retain your personal information for as long as needed to fulfill the purposes for which it was collected. We also will retain and use your personal information as long as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, provide our services, and enforce our agreements.
When we no longer have a purpose to retain your personal information, we will securely destroy your personal information in accordance with applicable law and our policies.
Security of Your Personal Information
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on secure servers behind firewalls. Your personal information is password protected and restricted within our organization to employees and trusted partners that need access to your personal information in order to correspond with you and provide the products and/or services that you requested from us. While our security measures seek to protect your personal information in our possession, no security system is perfect and AOC Aliancys cannot promise that your personal information will remain absolutely secure in all circumstances.
The safety and security of your personal information also depends on you. Where you use a password for access to restricted parts of the Site, you are responsible for keeping the password confidential. Do not share your password with anyone.
If a security breach causes an unauthorized intrusion into our Site or systems that compromises your data, we will notify you and any applicable regulator when we are required to do so by applicable law.
Updating Your Personal Information
We are not responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.
Your Rights To Access And Control Your Personal Information
Right of Access. If required by law (e.g., under the GDPR), upon request, we will grant reasonable access to the personal information that we hold about you.
Accuracy. Our goal is to keep your personal information accurate, current, and complete. Please contact us if you believe your information is not accurate or changes.
Right to Object. In certain circumstances, as permitted under applicable law, you have the right to object to processing of your personal information and to ask us to erase or restrict our use of your personal information. If you would like us to stop using your personal information, please contact us and we will let you know if are able to agree to your request.
We may decide to delete your personal information if we believe it is incomplete, inaccurate, or that our continued storage of your personal information is contrary to our legal obligations or organizational objectives. When we delete personal information, it will be removed from our active servers and databases and our Site, but it may remain in our archives when it is not practical or possible to delete it. We may also retain your personal information as needed to comply with our legal obligations, resolve disputes, or enforce any agreements.
Once we have received notice that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
Withdrawal of consent to receive marketing communications will not affect the processing of personal information for the provision of other services.
Online Tracking. We do not currently recognize browser settings or signals of tracking preferences, which may include “Do Not Track” instructions.
Cross Border Transfers of Personal Information
Residents of the EU / EEA. We rely on recognized legal bases to lawfully conduct cross-border transfers of personal information outside of the EU and EEA, such as your express informed consent (as noted above), when transfer is necessary for us to deliver products and/or services pursuant to an agreement or contract between AOC Aliancys and you, or when the transfer is subject to safeguards that assure the protection of your personal information, such as the European Commission’s approved standard contractual clauses.
AOC Aliancys cannot and does not (i) guarantee the adequacy of privacy, security, practices, content, or media provided by third parties or their websites, (ii) control third parties’ independent collection or use or your personal information, or (iii) endorse any third-party information, products, services, or websites that may be reached through embedded links on our Site.
The Children’s Online Privacy Protection Act (“COPPA”), as well as other data privacy regulations, restrict the collection, use, or disclosure of personal information from and about children on the Internet. Our Site and services are not directed to children under the age of 13, nor is information knowingly collected from children under the age of 13. No one under the age of 13 may access, browse, or use the Site or provide any information to or on the Site. If you are under 13, do not use or provide any information on this Site. If we learn that we have collected or received personal information from a child under the age of 13 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it.
For more information about COPPA, please visit the Federal Trade Commission’s website at: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule.
Pursuant to Article 27 of the GDPR, AOC Aliancys has designated a representative in the UE / EEA. Residents and regulators in EU / EEA member states may contact our designated representative at:
Phone: 01206 430400